About Us

More than a healthcare provider — your partner in care

First Choice Healthcare began by supplying highly skilled nurses and carers to care homes, nursing homes, hospitals and healthcare facilities across England. For years, those organisations have trusted us to deliver exceptional standards of care, every day.

Today, we bring that same expertise directly into people’s homes. We specialise in nurse-led complex care for children and adults — supporting individuals with acquired brain injuries, spinal cord injuries, neurological conditions, tracheostomy and ventilator needs, learning disabilities and other complex health needs.

What makes us different

• Nurse-led from the top down. Every package of care is overseen by experienced registered nurses, with clinical competencies assessed and signed off before care begins.
• Genuinely person-centred. Care plans are built around the individual — their routines, goals, family and community — not around a standard template.
• Responsive and reliable. Our national infrastructure means we can mobilise safe, fully staffed packages quickly, often within 48 hours.
• Transparent and accountable. Families, case managers and commissioners receive clear communication, regular reviews and honest reporting.

Our values

Compassion in every interaction. Safety without compromise. Respect for independence, dignity and choice. Excellence through training, supervision and continuous improvement. These aren’t words on a wall — they shape how we recruit, train and support every member of our team.

Accreditations & memberships

We are proud members and partners of the NHS Workforce Alliance, BABICM (British Association of Brain Injury & Complex Case Management), The Care Workers Charity, and are Cyber Essentials certified.